Frequently asked
questions
What does Lucerna do?
Lucerna is a specialist AI consultancy. We help enterprises turn AI into decision-ready, production systems through strategy and due diligence, bespoke model development (classical ML, generative AI, and reinforcement learning), private LLM deployments, and secure integrations into existing products and workflows.
We need an AI strategy but aren't sure where to start.
Yes. We begin by clearly identifying AI opportunities tailored specifically to your business. Through analysis of your needs, we provide a clear, practical roadmap highlighting priority projects, outlining technology requirements, and detailing how to implement and scale AI initiatives effectively.
Is AI the right solution for our business challenge?
Not always. As a Strategic partner our role is to find the most effective solution. We begin with the business challenge and provide honest counsel on if a sophisticated AI model is necessary, or if a simpler more robust approach will deliver best results. Our commitment is to your ROI and success, which means deploying the right tool for the job, and advising against AI when it isn't the optimal path.
How do your AI solutions integrate with our existing technology and workflows?
Our solutions are custom-built to integrate smoothly into your existing systems and workflows. We leverage deep expertise in cloud services, data engineering, and system integration, ensuring our AI enhances your technology stack and operates efficiently alongside your current infrastructure.
How do you ensure the security and privacy of our data?
Security and compliance are core to our approach. We have extensive experience building AI solutions in highly regulated environments. Our systems are "secure by design" and often deployed entirely within your own premises or private cloud, giving you complete control over data security and privacy.
Do you offer ongoing support after a project is delivered?
Yes. An AI system is a living asset. We offer flexible support and maintenance retainers to ensure your models remain accurate, secure, and performant over time. We can manage updates, monitor performance, and help you adapt the solution as your business needs evolve.
What industries do you typically work with?
We specialize in complex, highly regulated sectors such as healthcare, energy, technology, and media. Modern AI has become a foundational, industry-agnostic technology and our work reflects this reality. Thus our proven track record of delivering transformative solutions allows us to adapt the universal power of AI to solve the specific, unique challenges of any domain.
Why choose Lucerna over building an internal team?
Building an elite internal AI research team is slow, expensive, and highly competitive. Lucerna offers you immediate access to a world-class, dedicated research team that acts as an extension of your own, providing the agility of a startup with the deep expertise required for enterprise-grade challenges.